Job Description: Customer Accounts Assistant – Vaporo Solutions (Cookstown)
Position: Customer Accounts Assistant
Location: Cookstown, Co. Tyrone
Employment Type: Full-time
About Us: Vaporo Solutions is a leading supplier of premium designer radiators and heated towel rails. We work with merchants across Ireland, providing innovative and stylish heating solutions to homes and businesses. Due to our continued growth, we are looking for a motivated Customer Accounts Assistant to join our dynamic team in Cookstown.
Key Responsibilities:
Assisting with customer account management, including invoicing and payment processing.
Maintaining accurate records of customer transactions and account activities.
Responding to customer inquiries regarding their accounts, payments, and orders in a professional and timely manner.
Liaising with the sales and dispatch teams to ensure smooth and efficient processing of customer orders.
Providing administrative support, such as data entry, filing, and document management.
Assisting with monthly account reconciliation and reporting.
Supporting the finance team with ad-hoc administrative tasks.
Key Requirements:
Previous experience in a customer service or accounts assistant role is essential.
Proficiency in Microsoft Office, particularly Excel and Word.
Strong organizational skills and attention to detail.
Ability to handle multiple tasks and work under pressure in a fast-paced environment.
Excellent communication and interpersonal skills.
Experience with accounting software (Sage, Xero, etc.) is an advantage but not essential.
Team player with a positive attitude and a willingness to learn.
What We Offer:
Competitive salary package.
Supportive working environment with opportunities for career growth.
Training and development opportunities.
A chance to be part of a growing and innovative company.
How to Apply:
If you have the experience and enthusiasm to contribute to the continued success of Vaporo Solutions, we would love to hear from you. Please send your CV and cover letter to info@vaporosolutions.co.uk.
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